What is the Harvard (Principled) Negotiation Approach?

The “Harvard” or “principled negotiation” approach comes out of the Harvard Negotiation Project and the Program on Negotiation (PON) at Harvard Law School.
It was developed as an alternative to positional (win-lose) bargaining. Instead of bargaining by taking fixed positions (“I demand X”), the approach encourages negotiators to negotiate on the merits, focusing on interests, generating options, and using objective criteria.
In their seminal book Getting to Yes (first published in 1981) Fisher and Ury laid out four key principles.

The goal is to produce wise agreements efficiently and amicably, agreements that are fair, gainful to both parties, and that maintain relationships rather than damaging them.


The Four Principles (or “Elements”)

Here are the four principles of the Harvard approach — along with explanation and a simple example for each.

  1. Separate the People from the Problem
    • What it means: The first principle says negotiators should treat the interpersonal side (the people: emotions, perceptions, communications, relationship) separately from the substantive side (the problem: interests, issues, positions). In other words: don’t let personal conflict or mis‐understanding derail the negotiation.
    • Example: Two colleagues are negotiating over a project timeline. One becomes frustrated because they feel their colleague is being unfair. Instead of accusing the person (“You’re always late, you don’t care”), they acknowledge the emotion (“I feel concerned that our time-line is tight, and I worry we’ll miss deadlines if we don’t coordinate better”) and then shift to discussing the issue: how to meet the deadline. By separating the person (their feelings) from the problem (deadline) they preserve the working relationship and focus on solving the issue.
    • Why it matters: Because often negotiations get stuck due to emotional issues, miscommunication, or personal grievances rather than the actual substantive issues. The approach helps avoid escalation of personal attack or entrenched positions.
  2. Focus on Interests, Not Positions
    • What it means: Instead of saying “My position is X” and defending it doggedly, negotiators ask: Why is that position being held? What are the underlying interests — needs, desires, concerns, fears, motivations? When you identify interests, you often open up more possibilities for agreement.
    • Example: Two neighbours argue over a tree. One wants the tree cut down (position) and the other wants it kept (position). If they explore underlying interests: maybe the first wants sunlight and space; the second likes the tree for shade and wildlife habitat. By focusing on interests, they might find an alternative: prune the tree, shift the location of new planting, or choose a less intrusive tree – hence a win-win.
    • Why it matters: Positions can lock people in adversarial stances; interests open up cooperation and creative solutions.
  3. Invent Options for Mutual Gain
    • What it means: This principle says: before rushing to a single solution or compromise, brainstorm a wide range of possible options that could satisfy the interests of both parties. Don’t ask only “Which side wins?” but rather “How can we both gain?” Use creativity, trade-offs, and joint gains.
    • Example: In a salary negotiation, an employee wants higher pay; the employer is constrained by budget. Instead of just bargaining on more pay vs less pay, they might invent options: flexible working hours, extra vacation days, training opportunities, future bonus tied to performance, job share, etc. These options might satisfy the employee’s interest (recognition, value, growth) and employer’s interest (budget control, retention, productivity).
    • Why it matters: Because fixed positions often lead to splits, compromises or deadlocks; by exploring multiple options, there is a better chance of finding something creative that both sides like.
  4. Insist on Using Objective Criteria
    • What it means: When interests conflict and parties risk being locked into power contests (“I’m bigger so I win”), the principle says: agree in advance to rely on fair, independent standards or criteria (e.g., market value, legal precedent, expert opinion, industry norms) to decide the outcome. This shifts negotiation from will-to-power to reason-to-principle.
    • Example: Suppose two companies negotiate the price of a service. Instead of one side insisting “You must pay me X” and the other “I’ll only pay Y,” they agree to benchmark against the market average, cost plus reasonable profit, third-party audit, etc. That gives both sides a standard rather than just haggling.
    • Why it matters: Because relying on objective criteria reduces the chance of one side feeling bullied, the other feeling unfairly treated, or relationships being damaged. It also tends to produce more durable, fair agreements.

Who Made These Principles and When

  • The four principles were developed by Roger Fisher and William Ury (and in later editions Bruce Patton) under the Harvard Negotiation Project.
  • The book Getting to Yes: Negotiating Agreement Without Giving In was first published in 1981.
  • The Harvard Negotiation Project was founded in 1979 at Harvard Law School.
    So roughly: late 1970s/early 1980s this method was introduced and it has since become a foundational approach in negotiation and conflict-resolution training.

🧭 Difference Between Rules and Principles in Negotiation

AspectRulesPrinciples
DefinitionFixed instructions that specify exactly what to do or not do in a given situation.Broad guidelines that shape behavior and decision-making; they show how to think rather than what to do.
NatureRigid and prescriptive — must be followed as written.Flexible and adaptive — can be applied differently based on context.
PurposeTo ensure uniformity and control by limiting choices.To guide thinking, encourage judgment, and promote wise decision-making.
Application in NegotiationTells you a specific step — e.g., “Always make the first offer” or “Never show emotion.”Encourages you to adapt — e.g., “Separate people from the problem,” applied differently depending on the people involved.
FocusFocuses on compliance — “Follow the rule exactly.”Focuses on understanding — “Apply the principle thoughtfully.”
FlexibilityLow — rules leave little room for creativity or adjustment.High — principles allow negotiators to tailor their approach.
Outcome OrientationMay achieve a correct or consistent process, but not necessarily the best outcome.Aims for wise, fair, and lasting outcomes that preserve relationships.
Examples (General)“Always meet at 9 AM.” “Never give discounts.”“Focus on interests, not positions.” “Insist on objective criteria.”
Result in NegotiationCan make discussions mechanical or confrontational if blindly followed.Promotes cooperation, mutual respect, and win-win solutions.
In the Harvard ContextThe Harvard approach is not a set of rigid rules — it’s a framework of adaptable principles.The four principles (People, Interests, Options, Criteria) are meant to guide negotiators toward fair, creative, and balanced agreements.

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